All coffee machines and coffee grinders purchased from K-HUBS are covered by a one-year warranty, starting from the date of purchase. This warranty ensures that the equipment is free from defects in material and workmanship under normal use and service.
General Warranty Terms and Conditions for Coffee Equipment:
- Warranty Coverage: The warranty covers manufacturing defects and malfunctions that occur during normal use of the coffee machines and coffee grinders. It includes repairs or replacements of defective parts or the entire unit, at the discretion of K-HUBS.
- Exclusions: The warranty does not cover damages caused by misuse, accidents, unauthorized repairs, modifications, or any other circumstances beyond normal use. It also does not cover cosmetic damages or wear and tear resulting from regular usage.
- Warranty Claim Process: To initiate a warranty claim, customers must provide the original proof of purchase, including the date of purchase and product details. The equipment will be assessed by our authorized service technicians to determine the cause of the defect and the appropriate course of action.
- Repair or Replacement: In the event of a warranty claim, K-HUBS reserves the right to repair or replace the equipment or faulty parts, depending on the nature and extent of the defect. The repaired or replaced item will be covered by the remaining duration of the original warranty period.
- Shipping and Handling: Any costs associated with shipping the equipment or parts for warranty service will be the responsibility of the customer. K-HUBS will cover the return shipping costs for repaired or replaced items.
- Limitations: The warranty provided by K-HUBS is limited to the original purchaser and is not transferable. It is valid only when the equipment is used in accordance with the manufacturer's instructions and guidelines.
- Discretionary Warranty: K-HUBS reserves the right to determine the validity of warranty claims and to make the final decision on whether to repair or replace the equipment or parts covered under warranty.
